Clifton Aviation is a busy flight training school on Gloucestershire Airport. We are looking for a full time and part time Operations Manager 9am – 5pm to work with a busy schedule, welcoming customers, students and visitors. We need somebody with good customer service skills and a good telephone manner to answer calls and book in lessons and trial flights. Training will be given but being able to work alone with good initiative is essential.
Please contact us if you feel passionate enough to take on this highly driven role on 01452 471100 as we are looking for someone who can start immediately.
Responsibilities include:
- Welcoming customers, visitors and students.
- Providing information on prices, courses and taking payments.
- Answering enquires over the telephone or via email.
- Managing the aircraft schedule.
- Liaising with flight instructors for their availability.
- Liaising with our CAMO to organise aircraft maintenance.
- Maintaining a tidy workspace/office.
- Various admin tasks including invoicing on Xero (training given).
About you:
- An interest in aviation would be an advantage but not essential.
- Great social skills, someone that is easily approachable.
- Exceptional customer service.
- Able to multi-task and work well under pressure.
- Knowledge of Xero accounting software would be an advantage.
- A problem solver with the ability to use own initiative.
- Proficient with Microsoft office, mainly Word and Excel.
- The ability to work well in both a team but also individual environment.
