LANDSIDE OPERATIONS ASSISTANT

Job description:

Job Title: Landside Operations Assistant

Reporting to: Landside Operations Supervisor

Department: Operations Team, Gloucestershire Airport

Your role as a Landside Operations Assistant will be to plan and carry out daily operational activities, providing a customer service interface to all customers,working closely with all Airport departments, and based Operators.

The role of the Landside Operations Assistant is listed below but not exhaustive

Operational

· Booking aircraft in and out using specialist systems and coordinating with ATC.

· Monitoring the main airport switchboard and inbox.

· Collecting fees from visiting aircraft.

· Providing weather information to pilots.

· Sending flight plans and dealing with messages relating to flight planning.

· Receive paperwork on behalf of the UKBA and Ports Unit and pass on to the relevant authorities.

· Carry out the dedicated role in emergency situations in accordance with the company Emergency Orders.

Administration

· Daily reconciliation of landing and fuel sales.

· Maintaining company spreadsheets

· Security pass issuance

· Issuing documents in accordance with the company Document Control Procedure.

About you:

In order to be considered for this role you must possess the following

· Excellent Customer service standards and professionalism

· Excellent communication skills both verbal and written

· The ability to work well within a team environment as well as the ability to work under your own initiative

· Strong administration skills - must be proficient in using Outlook, Excel and Word

· Proven ability to work under pressure

· Ability to work shifts

Previous Aviation experience is highly desirable but not essential.

Successful applicants will undergo a 'Counter Terrorism Clearance Check'. A 5-year checkable history is required with a minimum of 3 years within the UK.

Job Type: Full-time

Benefits:

Work authorisation:

Work Location: In person